Privacy Policy

Who we are

Lake Sevan is an Armenian restaurant located at Jules Moretuslei 301, 2610 Wilrijk (Antwerp), Belgium. When you use our website at lakesevan.be or book a table with us, we process your personal data as the data controller.

For privacy-related questions or requests, contact us at Lakesevan.egas@gmail.com or call +32 468 30 40 40.

What data we collect

When you make a reservation, we collect:

• First and last name
• Email address
• Phone number
• Booking details (date, time, number of guests)
• Any special requests or notes you choose to provide

If you optionally subscribe to our updates, we also store your marketing preference and the date you gave consent.

Why we use your data

• Reservations: to manage your booking, confirm your table, and contact you if needed about your visit.
• Operational notifications: to notify our team internally about new bookings.
• Marketing emails (optional): if you explicitly opt in, we may email you about special events, news, and updates from Lake Sevan. You can unsubscribe at any time.

Legal basis

We process reservation data to take steps at your request before entering a contract and to fulfill your booking. Marketing emails are sent only when you have given us explicit consent through the optional checkbox on our reservation form.

Who we share data with

We do not sell your personal data. We use trusted service providers to operate our website and reservation system. These providers process data on our behalf and only as needed to provide their services.

How long we keep data

We keep reservation records for as long as needed to manage your booking and our restaurant operations, typically up to 24 months after your visit unless a longer period is required for legal or accounting reasons. Marketing preferences are kept until you unsubscribe or ask us to delete your data.

Your rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw marketing consent at any time
• Object to or restrict certain processing

To exercise these rights, email us at Lakesevan.egas@gmail.com. To stop marketing emails, use the unsubscribe link in any promotional email.

Changes to this policy

We may update this privacy policy from time to time. The latest version will always be published on this page with an updated date.